A local medical center reduced cancer patients' abandon rate by 20% - added $3.5 M revenue per quarter as a result.
An oncology focused medical center department client wanted to optimize their operations based on pay for performance.
Created a unique internal pay for performance matrix for all physician and patient combinations within the provided guidelines. Discussed anomalies in patient visit numbers with the operation team. Created a dashboard to compare accuracy of performance analysis with comparable community hospitals.
Patients were leaving the center after their first visit. The center was able to reduce the patient churn rate from 23% to 18%. This equated to additional $3.5 M revenue per quarter in pharma and services revenues.
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